Last updated: 9 November 2026
This privacy policy explains what personal data mobility-aids.ie ("we", "us") collects when you use this website, why we collect it, and the rights you have. We keep data collection to a minimum.
Table of Contents
Information We Collect
When you contact us
If you send us a message through our contact form, we receive your name, your email address and the content of your message. We use this only to reply to you and deal with your enquiry. The legal basis is our legitimate interest in answering messages sent to us, or taking steps at your request.
We keep messages for as long as we need to deal with your enquiry and any follow-up, and then delete them, normally within 12 months. We do not add you to a mailing list, and we do not sell or share your details with anyone else.
The contact form uses a simple image check to block spam. This runs on our own website and does not send your data to a third party.
When you browse the site
Like almost every website, our web server records technical information when pages are requested, such as your IP address, the browser you use, the page you visited and the time. These logs are used to keep the site secure, find faults and stop abuse, and are kept for a limited period by our hosting provider. The legal basis is our legitimate interest in running a secure website.
We do not use analytics tools to track you, and we do not run advertising on the site.
Cookies
At the time of writing, this site does not set analytics or advertising cookies. It may set a small number of strictly necessary cookies, for example to remember your cookie preferences or to keep the site secure. These do not identify you personally. If we ever add cookies that are not strictly necessary, we will ask for your consent first and update this policy.
Affiliate Links and Other Websites
Some links on this site go to retailers, such as Amazon, through affiliate programmes. When you follow one of these links, you leave our site and the retailer may set its own cookies to record that you came from us. Anything you do on the retailer's website, including buying a product, is covered by that retailer's own privacy policy, not this one. See our affiliate disclosure for more.
Our shop pages show product images that load directly from the retailer's servers. When those images load, the retailer may receive technical information such as your IP address, in the same way as for any image hosted elsewhere.
We also link to other websites, such as the HSE, Citizens Information and Revenue. We are not responsible for their privacy practices.
Who Can See Your Data
Your data is stored on our website hosting and in our email account. Our hosting and email providers process it on our behalf and only as needed to provide their service. We do not sell personal data, and we do not share it with anyone else unless the law requires us to.
Your Rights
Under data protection law, including the GDPR, you have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct data that is wrong;
- ask us to delete your data;
- ask us to restrict or stop using your data, or object to how we use it;
- ask for your data in a portable format, where this applies.
To use any of these rights, contact us through our contact page. We will reply within one month.
If you are unhappy with how we have handled your data, you can complain to the Data Protection Commission in Ireland (dataprotection.ie) or to the data protection authority in the country where you live.
Children
This website is written for adults. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy if the way we handle data changes, for example if we add new tools to the site. The date at the top shows when it was last changed.